Privacy Policy
1. Introduction
This Privacy Policy explains how Dubrovnik Sea Adventures (“we”, “our”, “us”) collects, uses, and protects personal data of users who contact us or book our sea tours.
We comply with the General Data Protection Regulation (GDPR) and applicable Croatian data protection laws.
2. Data Controller
Since Dubrovnik Sea Adventures operates as an independent tour provider without published company information, the responsible data controller is:
Dubrovnik Sea Adventures – Tour Provider
Location: Dubrovnik, Croatia
Phone: +385 91 621 2075
Email: dubrovnikseaadventures@gmail.com
3. Personal Data We Collect
A) Data you provide voluntarily
When you contact us or book a tour:
Full name
Email address
Phone number
Number of guests
Preferred tour date/time
Custom requests or notes
B) Automatically collected data (only if enabled)
If the website uses tools like Google Analytics:
IP address (anonymized)
Device and browser type
Pages visited
Time spent on the website
Conversions (contact form submissions)
If analytics is not used, replace this section with:
Our website does not use analytics or tracking technologies.
4. Purpose of Processing
We process your personal data to:
respond to inquiries
schedule and confirm tours
communicate before and during your booked experience
ensure guest safety (names, contact info)
maintain internal records
improve website performance (if analytics is used)
5. Legal Basis
We process data based on:
Legitimate interest (responding to inquiries, communication)
Pre-contractual steps (booking requests)
Contract fulfillment (providing the tour)
Consent (for cookies or marketing communications, if any)
Legal obligation (safety records)
6. Data Sharing
We share your data only with:
licensed boat operators (when required for your tour)
IT/hosting providers
analytics providers (only if enabled)
We never sell your information.
7. Data Retention
Inquiry details: up to 12 months
Booking records: as needed for safety and operational purposes
Cookie data: based on your preferences and provider retention times
8. Your Rights
You may request:
access to your data
correction
deletion
restriction of processing
portability
withdrawal of consent
Requests: dubrovnikseaadventures@gmail.com
9. Data Security
We use secure hosting, SSL encryption, and restricted access to data.
10. Policy Updates
Updates will be published on this page.